Privacy Policy

All State Towing LLC

Effective Date: August, 2026

All State Towing LLC (“All State Towing,” “we,” “us,” or “our”) provides towing, recovery, heavy hauling, and roadside assistance services to drivers in North Las Vegas, Clark County, and surrounding areas in Nevada. This Privacy Policy explains what personal information we collect through our website at allstatestowingllc.com (the “Site”) and our towing services, how we use it, and the choices you have.

By using our Site or requesting our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

  • Information you give us directly: When you call for service, request a quote, or fill out a form on our Site, we may collect your name, phone number, email address, vehicle information, and the location where you need assistance. If you pay for a tow or roadside service, we also collect billing information needed to process payment.
  • Payment information: We accept payment for towing and roadside services through standard payment methods. Card payments are processed through a third-party payment processor, and we do not store full card numbers on our own systems.
  • Location information: Because towing and roadside assistance require us to find you, we collect the pickup location or breakdown location you provide by phone or through our quote request form. This may include an address, cross streets, or GPS coordinates you share with our dispatcher.
  • Information collected automatically: When you visit our Site, our service providers and we may automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device type, pages viewed, and how you interact with the Site. We use tools such as Google Tag Manager to help us understand Site traffic and improve our services.
  • Communications: If you contact us by phone, email, or through our Site to request a quote or schedule service, we keep a record of that communication so we can dispatch a truck, provide accurate pricing, and follow up with you.

2. How We Use Your Information

We use the information we collect to:

  • Dispatch a tow truck or roadside assistance operator to your location.
  • Provide pricing quotes and confirm service details.
  • Process payment for towing, recovery, hauling, or roadside services.
  • Respond to calls, quote requests, and customer service questions.
  • Maintain accurate service and billing records.
  • Improve our Site, dispatch process, and services.
  • Comply with legal, insurance, and regulatory obligations related to towing operations.

We do not use your information for any purpose beyond what is reasonably needed to provide and improve our towing and roadside assistance services, unless we ask for and receive your permission.

3. How We Share Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

  • With service providers who help us operate our business, such as payment processors, dispatch software, website hosting, and analytics providers. These providers may only use your information to perform services on our behalf.
  • With insurance companies, law enforcement, or property owners when a tow is connected to an accident, an impound, or a private property removal, as required by Nevada towing regulations
  • With professional advisors, such as accountants or attorneys, when necessary
  • If required by law, such as in response to a subpoena, court order, or lawful request from a government authority
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets

4. Cookies and Similar Technologies

Our Site uses cookies and similar tools to remember your preferences and understand how visitors use our Site. Most web browsers let you control cookies through their settings. You can choose to block or delete cookies, though doing so may affect how some parts of our Site work, such as a quote request form.

5. Text Message and Email Communications

If you provide your phone number or email address, we may use it to confirm dispatch details, follow up on service, or send you a receipt. If you agree to receive marketing messages from us, you can opt out at any time by using the unsubscribe link in an email or by replying STOP to a text message. You will still receive messages tied to an active service request, such as dispatch confirmations or arrival updates.

6. Data Retention

We keep your personal information for as long as needed to provide our services, maintain accurate service and billing records, and meet legal, insurance, and regulatory obligations related to towing operations. If you have not used our services in some time, we may retain certain records for a reasonable period afterward as required by law or for legitimate business purposes, such as resolving billing disputes.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. No method of storing or transmitting data online is completely secure, so we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to ask us to limit how we use it. To make a request, contact us using the information below. We will respond within a reasonable time and may need to verify your identity before completing your request.

9. Children’s Privacy

Our services are intended for adults who can request and pay for towing or roadside assistance. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Third-Party Links

Our Site may contain links to third-party websites, such as our Google review page. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

All State Towing LLC

  • Address: 3365 W Craig Rd, North Las Vegas, NV 89032
  • Phone: 702-635-4052